Frequently Asked Questions
Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at Aurora Hills Animal Hospital 303-360-0760.
1. What are the Hospital hours?
Please see Hours
2. Do I need to have an appointment?
Yes, patients are seen by appointment. We do see emergencies during normal business hours; please call ahead if possible to alert our staff of your arrival.
3. What forms of payment do you accept?
Cash, Mastercard, Visa, Discover, Care Credit.
4. Can I make payments?
We utilize Care Credit payment plans.
5. At what age can I have my pet spayed or neutered?
Spaying or neutering can be done at approximately 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen will be required prior to undergoing anesthesia and surgery.
6. What is the pre-anesthetic blood screening?
This is a blood test that is run at our outside lab or here in the clinic prior to surgery. It tests the organ functions and blood count of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.
7. How long do the sutures stay in after my pet's surgery?
Procedures involving sutures require them to be removed in 14 days following the surgery.
8. Is it a good idea to let my pet have at least one litter?
No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having your pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.
9. Do you board pets?
No, we do not have a boarding facility. We can refer you to reputable, local facilities.
10. Do you accept Pet Insurance?
Yes, we work with all pet insurance companies, but recommend Embrace Pet Insurance.
11. Does my dog need to be on heart worm preventative year round?
Yes, dogs in Colorado do benefit from year round protection. Heart worm disease is spread by mosquitoes and due to the unpredictable weather patterns we have a variable mosquito season. In addition, dogs need several months of preventative administrated beyond the last mosquito exposure to ensure eradication of the heart worm larvae. Furthermore, studies indicate that mosquitoes can survive in our homes over winter, thus potentially exposing your dog to heart worm. Finally, the heart worm preventatives that we use are effective in controlling intestinal parasites that are transmissible to humans.
12. Do you perform Anesthesia free Dentistry?
No, we do not perform this type of dentistry. To see more information regarding this please visit our Anesthesia Free Dentistry: A Bad Idea page.